qp99 Terms & Conditions

1. Acceptance of Terms

By registering an account, accessing, or using the qp99 website and its services, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must not use the qp99 platform.

These Terms & Conditions constitute the entire agreement between you and qp99 regarding your use of the platform and supersede all prior agreements, representations, and understandings. qp99 reserves the right to modify these terms at any time, and your continued use of the platform following any modifications indicates your acceptance of the revised terms.

2. Eligibility Requirements

To register and use the qp99 platform, you must satisfy all of the following eligibility criteria. qp99 reserves the right to verify your eligibility at any time and to suspend accounts that do not meet these requirements.

• You must be at least 21 years of age. qp99 strictly enforces the 21+ age requirement, and any account found to be operated by a person under 21 will be immediately closed with all funds forfeited.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gambling is not explicitly prohibited under applicable local laws.
• You must provide accurate, complete, and up-to-date personal information during the registration process. Providing false information is grounds for immediate account termination.
• You must not be a self-excluded player or a person who has previously had a qp99 account terminated due to a breach of these Terms & Conditions.

3. Account Registration & Security

Each individual is permitted to hold only one account on qp99. Creating multiple accounts — whether to claim multiple bonuses or circumvent a previous account closure — is strictly prohibited and will result in the permanent banning of all associated accounts.

You are solely responsible for maintaining the confidentiality of your username and password. qp99 will not be liable for any loss or damage arising from unauthorised access to your account due to your failure to keep your credentials secure. You must notify qp99 support immediately if you suspect any unauthorised access.

• You must complete the KYC (Know Your Customer) verification process when requested. This may include submitting a valid National ID card, passport, or other government-issued identification document.
• Account sharing with any third party is not permitted. Your account is personal and non-transferable.
• qp99 reserves the right to suspend an account pending investigation if suspicious activity, potential fraud, or a breach of these terms is detected.

4. Deposits & Withdrawals

qp99 supports instant deposits through popular Bangladeshi mobile banking services including bKash, Nagad, Rocket, and Upay. Deposits are credited to your qp99 account balance immediately upon successful transaction confirmation. The minimum deposit amount is ৳200, and the minimum withdrawal amount is ৳500.

Withdrawals are processed within 24 to 72 hours depending on verification status and payment method. qp99 may require identity verification before processing any withdrawal request. Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank are also accepted where applicable.

qp99 is not responsible for delays caused by third-party payment processors, bank clearance times, or technical outages outside our control. In the event of a failed or incorrect transaction, players should contact support immediately at [email protected] with full transaction details.

5. Bonuses & Promotions

qp99 offers various bonuses and promotional incentives to registered players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to the wagering requirements and conditions stated at the time of the offer.

Unless otherwise specified, bonuses must be wagered a minimum number of times before they can be withdrawn. The specific rollover requirement for each promotion will be communicated clearly at the time of the offer. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any associated winnings.

• Only one welcome bonus is available per player, household, device, or IP address.
• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.
• qp99 reserves the right to amend, suspend, or remove any promotional offer at any time without prior notice.
• Players who appear to be exploiting bonus structures — including systematic wagering patterns designed to lock in guaranteed profit — may have their bonuses voided and their accounts reviewed.

6. Gameplay & Betting Rules

qp99 offers a wide range of gaming products including cricket betting on BPL, IPL, T20 World Cup, and other international fixtures, live casino games powered by Evolution Gaming and Ezugi, slot games from Pragmatic Play, NetEnt, and Microgaming, crash games including Aviator by Spribe, and fish games. All game outcomes are determined by certified RNG (Random Number Generator) systems, ensuring fair play.

All bets placed are final once confirmed. qp99 will not be held responsible for bets placed in error. In the event of a system error or game malfunction, all affected bets may be voided and stakes returned at qp99's sole discretion.

• Minimum and maximum bet limits are enforced per game and per round. These limits are displayed within the game interface and are subject to change.
• Cricket betting markets are subject to event-specific rules. In the event of a match abandonment or no result, bets will be settled according to the applicable market rules communicated at the time of the event.
• RTP (Return to Player) percentages vary by game and are provided by the respective game studios. qp99 does not modify RTP settings. Players are advised to check individual game information for RTP details.

7. Responsible Gaming

qp99 is committed to providing a safe and enjoyable gaming experience. We strictly enforce a 21+ age requirement across all our products. We encourage all players to gamble responsibly, set personal deposit and wagering limits, and take regular breaks. If you feel your gambling is becoming a problem, please contact our support team at [email protected] to request self-exclusion or account closure.

Gambling should be treated as a form of entertainment, not as a means to generate income. qp99 supports responsible gaming principles and provides tools to help manage gambling habits. For further guidance, please visit the Responsible Gaming page on our website.

8. Prohibited Activities

The following activities are strictly prohibited on the qp99 platform. Engaging in any of the below may result in immediate account suspension, permanent ban, and forfeiture of all funds, including pending withdrawals:

• Using automated bots, scripts, or any software to place bets, exploit system vulnerabilities, or manipulate game outcomes.
• Engaging in money laundering, structuring, or any other financial activity intended to conceal the origin of funds.
• Colluding with other players to fix game outcomes, manipulate betting markets, or gain an unfair advantage.
• Using another person's identity, payment method, or account details without their explicit consent.
• Threatening, harassing, or using abusive language toward qp99 staff or other players on the platform.

9. Account Suspension & Termination

qp99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, if we reasonably believe that the account holder has violated these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

Upon termination of an account for a breach of these terms, any remaining balance may be forfeited depending on the nature and severity of the violation. Where termination occurs for reasons unrelated to a breach (for example, at the player's own request), the remaining verified balance will be returned to the player after all pending wagering requirements are settled.

10. Intellectual Property

All content on the qp99 platform — including but not limited to logos, trademarks, graphics, text, software, and game interfaces — is the exclusive intellectual property of qp99 or its licensed content providers. Reproducing, distributing, modifying, or commercially exploiting any content from qp99 without express written permission is strictly prohibited and may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, qp99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or its services. This includes but is not limited to loss of winnings, data loss, service interruptions, or technical failures beyond our reasonable control.

qp99's total aggregate liability to any player in respect of any losses or damages shall not exceed the total amount deposited by that player into their qp99 account in the thirty (30) days immediately preceding the event giving rise to the claim.

12. Privacy & Data Protection

qp99 collects, stores, and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your information as described therein. We implement SSL encryption and industry-standard security measures to protect your personal and financial data from unauthorised access. For full details on how your data is handled, please review our Privacy Policy.

13. Amendments to Terms

qp99 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. It is your responsibility to review these terms periodically for any changes.

Your continued use of the qp99 platform after the posting of any changes constitutes binding acceptance of those changes. If you do not agree to the amended terms, you must immediately cease using the platform and contact support to close your account.

14. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising out of or in connection with these terms or your use of the qp99 platform, both parties agree to first attempt resolution through good-faith negotiation. If a dispute cannot be resolved amicably, it may be referred to binding arbitration. qp99 does not submit to the exclusive jurisdiction of any single court and reserves the right to bring proceedings in any competent jurisdiction.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to our support team. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] — Please include your registered username and a brief description of your query when contacting us to help us assist you more efficiently.